Contact and editorial support
Contact the editors
For corrections, factual feedback, broken links, or outdated bonus details, email our editorial team at [email protected]. This channel is for editorial content only; we cannot assist with player-account or payment issues.
- Page URL and page title where the issue appears
- Clear description of the problem and suggested correction
- Screenshots or links that show the issue
- Date you noticed the issue and any relevant bonus code or offer details
- Your preferred contact email for follow-up
Response time
We will acknowledge receipt within three business days. Simple corrections may be processed within seven business days; substantive investigations or changes that affect multiple pages can take up to 15 business days.
Urgent reports about misleading or safety-related information are prioritised. If you do not receive a reply after 15 business days, please resend your original message so we can follow up.
Direct channels
- Editorial email: [email protected]
- Average response time: 24-48 business hours
- For account, KYC or withdrawal issues, use the casino's official support team.